An increasing number the “near-elderly” (55-64) in the Tri-City area need our help.

At 58, Susan has no permanent home, no car, and no valuables other than her loving cat. She lives in a nearby motel where the manager gives her a good rate. She has been getting meals from Meals On Wheels since March 2009 and started using VIP Rides in April of last year.

In November of 2009 she had a stroke that has made her unsteady on her feet and has brought on chronic back pain. Social Security is threatening to cut off her medical benefits if she does not meet their criteria for the medically disabled.

Susan uses VIP Rides on a regular basis to get to the Fremont Food Bank, her doctor visits, and to do necessary errands. After she received notice that her medical coverage might be terminated, she called us to get a ride to her local clinic. Fortunately, a volunteer was available to help her on short notice. They both went to the clinic and the desk attendant told Susan not to fear anything yet, and made an appointment with her doctor for the following day. This brought much relief. After returning home, Susan offered the volunteer a glass of water and thanked her for being so kind. “Without VIP Rides” she said, “I would be stranded.”

Lori Vogel, VIP Rides Coordinator

With VIP Rides, an active, 82-year-old woman now feels safe and confident about getting out in the community again.

I recently got a call from a man who was looking for a way to help his mom get to her monthly appointments. After researching transportation options on the Internet, he thought VIP Rides sounded like a good choice. I explained the program to him and he said it was just what his mom needed. I then called his mom, Claire, to tell her about the service. Because she has a slight hearing problem we decided to meet at her Fremont home where she has lived for over 40 years and raised both her children.

While her children now live out of the area, she enjoys good communication with them and finds that they are happy to help her find the resources she needs to continue living independently in her own home. Her limitations are similar to many women her age, she can no longer drive and finds it difficult to do the simple things she once enjoyed.

After I explained the program to her she didn’t hesitate to get started. Her first adventure was a trip to the grocery store. She was so comfortable with the volunteer that after getting home she called and said VIP Rides was just like having a friend take her.

In addition to regular trips to do her shopping, she has also scheduled twice a week physical therapy appointments. “I now feel safe and and confident about getting out to do I what I need to do,” she says. “I attribute this to to the VIP Rides program.”

Lori Vogel
VIP Rides Coordinator
510-574-2096

VIP Rides volunteers help ease a client’s fears about surgery.

Carol, a 71-year-old single woman, started using VIP Rides in April 2010 to get to her physical therapy appointments. She was so pleased with the service that she asked if she could get a ride to a mammogram appointment. It had been quite a few years since her last one. A VIP Rides volunteer that had helped her before drove her to the appointment.

She unfortunately received news of a malignant growth in one of her breasts and will need surgery. Two volunteers that have been taking Carol to and from therapy for the past four months offered to take her to and from her surgery as she will have to be there at 6:45 in the morning and not return home until 5:00 pm. Carol was stunned that these two volunteers offered, as she had always felt more of a burden to them than a friend. She told me that her fears about the surgery were calmed by their gesture.

Both volunteers are great! One is a stay-at-home mom who heard about us through her church. She is an active member and enjoys helping others. She joined our program this year after Tammy Duran gave a presentation at the church she attends.

The other volunteer has been with me for 4 years. When she started she was slowing down her work schedule and fit us in when she could. She is now retired and helps me on a weekly basis. She has helped with nearly all my clients. Her compassion for others is endless.

Lori Vogel

VIP Rides Coordinator

One very special volunteer uses her quilting talent to help us stand out at community events.

LIFE ElderCare has many wonderful volunteers that help us serve homebound seniors. Most volunteers contribute their time to one of our four service programs, Meals On Wheels, Friendly Visitors, Fall Prevention and VIP Rides. As the Outreach Coordinator, my job is to go out into the community to share information about our services and volunteer needs.

Quilted Table Top Banner by Patricia Runion

One very special volunteer thought our table needed to better represent the organization. She noticed that the LIFE ElderCare logo was a quilt, and quilting happens to be her passion. She used her artistic quilting talent to replicate our LIFE ElderCare logo and make a wonderful table quilt to draw attention to us at community events. What better way to showcase the warmth and care we have for homebound seniors than to have our own hand-made table quilt adorn our table. That very special volunteer is my mother, Patricia Runion.

Tammy Duran
Outreach Coordinator

LIFE ElderCare’s VIP Rides enables a new kind of independence for frail, elderly seniors.

Helen, 89, was reluctant to ask for help as she has been an independent woman for most of her life. Ten years ago she moved to Fremont from Ohio, at her son’s request. She had wanted to stay rooted in Ohio but the weather and her medical condition made it difficult to continue living on her own.

She called LIFE ElderCare’s VIP Rides because her worsening eyesight had made it impossible to shop and get to medical appointments. At first she was hesitant; after making her first VIP Rides request she called back later and wanted to cancel. I coached her into giving it a try as she needed to get to an important doctor appointment.

After completing her first ride she called and thanked me for the wonderful service. She appreciated the volunteer’s helpfulness and said that she felt like she had made a new friend by the end of the trip. Helen has booked two more rides and is eager to continue using this service as a safe and easy way to get around town.

VIP Rides is available at no charge to Tri-City residents, age 60 and older. The program is funded by an Alameda County Transportation Improvement Authority Measure B Gap Grant.

Lori Vogel
VIP Rides Program Coordinator

With her husband in a care facility, Loretta turns to LIFE ElderCare for help.

Loretta, a 74-year-old Fremont resident, recently found herself in desperate straits. A few weeks ago her husband, aged 86, collapsed in front of their their home because of poor circulation in his legs. He immediately underwent stent surgery to alleviate the problem, and while he is starting to walk again, he will need to remain in a care facility until he is well enough to return home. While the couple does own a car, Loretta is without a driver’s license because of her own health problems and is too frail to use public transportation.

Alone and scared, she called LIFE ElderCare’s VIP Rides Program for transportation assistance. Within a day of her call, Program Coordinator, Lori Vogel, was able to set up a ride schedule that lets her visit her husband in the care facility and get help with grocery shopping. Last week Loretta also received ride assistance to get lab tests done that had been ordered by her doctor.

“Since my daughter died, LIFE ElderCare is the only help I have,” says Loretta. “A woman comes in to do my laundry, but without VIP Rides I would be homebound and unable to support my husband during his recovery.”

“Many people call us after an emergency health problem turns their life upside down,” says Vogel. “Because of our committed volunteer base, we can respond quickly and effectively to meet our client’s short-term and long-term needs.”

VIP Rides volunteer drivers needed to help frail Tri-City seniors get to medical appointments.

Most adults equate mobility with the ability to drive. To have this option taken away can result in dramatic lifestyle changes, especially for frail seniors who are unable to use public transportation without assistance. While the Tri-City area does have a low-cost paratransit service, many seniors do not use it because they are either afraid of traveling alone or because they need an escort to help them get in and out of the vehicles.

Since 2004, the VIP Rides Program at LIFE ElderCare has been addressing this need by providing travel escort assistance to paratransit riders by fully screened and trained volunteers. The volunteers may also use their own vehicle to drive ambulatory seniors or disabled individuals who require door-through-door service. There are currently 426 frail Tri-City seniors receiving ride assistance that is enabled by the generous contribution of 93 volunteers. During the past few months, however, a dramatic increase in the requests for assistance has put a strain on the current volunteer base.

Joan, an 86-year-old woman suffering from arthritis and diabetes, recently moved from her home in the Midwest to the Bay Area at the urging of her children. Once settled in, however, the children had to relocate to keep their jobs. She is now living on her own, unsteady on her feet, and unable to shop for food. Her children have invited her join them in their new home but Joan doesn’t feel strong enough to make another move. She recently signed up for VIP Rides because she had no way to get to the grocery store.

An increasing number of seniors are being left without transportation because of job losses and relocation, as well as problems within the family that require them to move out and live alone in an apartment. “Our program is often a life saver for elderly residents who are new to the area,“ says Lori Vogel, VIP Rides Coordinator. “People reach out to us because they simply have no other way to get to doctor appointments or to buy food.”

The program is financially supported by Measure B Gap funds but this funding only covers administrative costs and gasoline reimbursement, it does not cover payment to escorts or drivers. In order to fully utilize the funding, the VIP Rides Program must continuously recruit volunteers who can donate a minimum of two to three hours each month.

After assisting her father for many years before he passed away, Linda was looking for a volunteer opportunity where her experience could be used to help other frail, elderly people live independently in their own homes. For someone with a deep understanding of the challenges of aging, the VIP Rides Program was the perfect fit. During the past two years, Linda’s compassion, humor and flexibility have made her a popular driver with seniors in the Tri-City area who count on her to get them to medical appointments and to help them with shopping.

What makes the program enjoyable for Linda is the wonderful spirit and tenacity she sees in older people. Despite the fact that most of them live alone and struggle with day-to-day hardships, they still remain cheerful, open and friendly. “Helping people through the VIP Rides Program has made me aware of the importance of maintaining good health and a good attitude as I age,” says Linda, “I am currently taking a yoga class at the senior center with a instructor who is 87 years old!”

The VIP Rides Program currently has a ratio of one volunteer for every four requests. During the past 10 weeks, ten volunteers alone have responded to 113 requests for help. More volunteers are desperately needed. To learn about how you can assist a frail senior in need, call VIP Rides Volunteer Outreach Coordinator, Tammy Duran at 510-574-2086 or sign up online at lifeeldercare.org. The volunteers who make this service possible not only help their community, they also enrich their own lives through a commitment to healthy aging and a belief in the ability of the community itself to become the best long-term care system.

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