Marlene, 71, heard about VIP Rides from her doctor two years ago while she was being treated for a back condition. He recommended the program when she told him that it was hard to get to appointments because she could no longer drive. Due to her back condition and minor strokes, and her husband’s vision loss, they had sold their cars. They had been using cabs to get around in Fremont but the cost was $40-$50 for each round trip.
She called Lori Vogel, VIP Rides Coordinator, and Lori was able to sign both of them up for the service over the phone. They use VIP Rides mostly for doctor appointments and light grocery shopping. “Every single volunteer driver has been so nice, friendly and helpful,” says Marlene. “We’re not used to asking for help from anyone for anything, we never have.”
Marlene’s husband Michael, 73, currently uses the bus to go to the bank and calls on their daughter and son-in-law to make larger grocery purchases. Michael was forced to retire two years ago from a long career in sales and marketing because he could no longer drive due to myopic degeneration. “The best thing about VIP Rides is that it’s personal and it works according to our specific needs,” he says. “We have never had a problem with the service, ever,” adds Marlene.
Marlene says she usually gives Lori a week’s notice but neither of them have been turned down because of short notice. “Lori has always been able to accommodate use, she’s super.”
They have lived in their Fremont home for 43 years, and feel reluctant to leave the area. “Our only entertainment now is being with our daughter and her family,” said Michael, “we used to have a big social life but all of our friends have moved away and we have no transportation.”
Marlene was a caregiver for her mother for 25 years and also made weekly visits to an aunt in an assisted living facility once a week. “I’m totally amazed by stories about people in their nineties who are getting along so well when we are only in our seventies and life is such a struggle,” said Michael. “Getting old comes up on you so quickly and the health problems are something you never expect; VIP Rides has been a lifesaver for us.”





